Return & Refund Policy

1. Eligibility for Returns/Exchanges

• You can request a return or exchange within 3 days of delivery.
• The item must be unused, unwashed, and in original packaging with tags intact.
• Items on sale or discounted under offers are not eligible for return/exchange.

2. How to Initiate a Return/Exchange

• Email us at support@vastradwar.com or WhatsApp us with your order number and reason for return.
• Our team will initiate a reverse pickup if eligible.

3. Refunds

• Once the returned item passes quality check, a refund will be processed and credited to the original payment method within 7–10 working days.
• COD orders will be refunded via bank transfer or UPI.

4. Exchanges / Replacements

• Exchanges are subject to product availability.
• We’ll ship the exchanged item/replacement once the original item is received and verified.
• The exchanged/replaced product will be delivered within 5-7 business days.

5. Non-Returnable Items

• Customized orders
• Items marked “Final Sale” or “Non-Returnable”

6. Pickup & Shipping

One free reverse pickup attempt is offered. If unsuccessful, the customer will need to self-ship the product to the address below:

7. Contact

Dev Enterprises
First and Second Floor, C-1, Riico Industrial Area, Mansarovar, Jaipur, Rajasthan – 302020, India
Email: support@vastradwar.com
Phone: +91 95214 57682
Website: www.vastradwar.com